Privacy Policy
A legal disclaimer
The information provided in this document is for general informational purposes only and should not be considered legal advice. Max & Lucy Co. makes every effort to protect your privacy and handle your personal data responsibly. However, privacy laws and obligations may vary by location, and we recommend consulting a qualified professional for specific legal advice regarding your business or region.
🐾 PRIVACY POLICY – THE BASICS
At Max & Lucy Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.maxandlucyco.com or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this policy.
📋 INFORMATION WE COLLECT
When you visit our site, we may collect the following types of information:
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Personal Information (such as your name, email address, phone number, and shipping/billing address) when you make a purchase or contact us.
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Payment Information when you make a purchase — securely processed through our trusted payment providers (e.g., Wix Payments, PayPal, or Stripe).
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Usage Data such as your IP address, browser type, pages visited, and time spent on our website. This helps us improve our site and user experience.
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Cookies and Tracking Technologies to remember your preferences and measure site performance.
💡 HOW WE USE YOUR INFORMATION
We use your information to:
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Process and fulfill orders, including shipping and customer support.
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Communicate order updates, promotions, or important account notifications.
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Improve website performance and user experience.
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Comply with legal and financial record-keeping requirements.
We will never sell or rent your personal information to third parties.
🤝 SHARING INFORMATION WITH THIRD PARTIES
We may share information with trusted third-party service providers who help us operate our business — such as Printful (our production partner), payment processors, and analytics tools (e.g., Google Analytics, Meta Pixel).
These third parties are only authorized to use your information to perform services for us and are required to keep it secure.
🧠 DATA STORAGE & SECURITY
Your data is stored securely and only retained for as long as necessary to fulfill the purposes outlined in this policy. We use industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
🌍 INTERNATIONAL DATA TRANSFERS
If you access our site from outside the United States, please note that your data may be transferred to and processed in the U.S. or other locations where our service providers operate.
📢 YOUR RIGHTS
You have the right to:
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Request access to or a copy of the personal data we hold about you.
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Request correction or deletion of your personal information.
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Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
🧁 COOKIES
Our website uses cookies to enhance your browsing experience. Cookies help us track preferences, store shopping cart items, and analyze website traffic. You can disable cookies in your browser settings, but this may limit some site functionality.
📅 POLICY UPDATES
We may update this Privacy Policy periodically to reflect new regulations, technologies, or business practices. Updates will be posted on this page with a revised “Last Updated” date.
Last updated: November 2, 2025
📧 CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: maxandlucyshop@gmail.com
Website: www.maxandlucyco.com